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can't access pedigrees online

Discussion in 'Chit Chat' started by F.D., Jun 18, 2015.

  1. F.D.

    F.D. Top Dog

    For about a week, despite being able to log in, when I try to look at my own peds or others, I get the following access denied message. I have tried emailing the three addresses listed on their site, and no reply back even though it has been at least 5 days for the first attempt. Anybody else having this issue? peds-access-denied.JPG
     
  2. scratchin dog

    scratchin dog CH Dog

    If you have your password, then you just need to log back in.
     
  3. scratchin dog

    scratchin dog CH Dog

    Never mind, I havent had that problem logging in, but I dont think you will get any response from your emails.
     
  4. F.D.

    F.D. Top Dog

    Did you try logging in and doing a pedigree search recently?
     
  5. keystone

    keystone CH Dog

    just log in ...no problem ......
     
  6. F.D.

    F.D. Top Dog

    Well damn. Not sure what I should do since they don't answer my emails.
     
  7. Naustroms

    Naustroms CH Dog

    How many days are left on your subscription?
     
  8. scratchin dog

    scratchin dog CH Dog

    No problem logging in. Have you tried changing your password? I would try changing it and then try logging in.
     
  9. Randy70

    Randy70 Big Dog

    I think not being able to log in to that place is a blessing. Randy Fox
     
    oakgrove likes this.
  10. F.D.

    F.D. Top Dog

    Well it lets me log in and I can see my username, but then I can't do anything. In the past, I could see how many days I have left. But now I can't see that when I click my account.
     
  11. F.D.

    F.D. Top Dog

    Why don't you like it? I am definitely frustrated with it now.
     
  12. Naustroms

    Naustroms CH Dog

    Sounds like it expired. Gotta renew it.
     
  13. ELIAS'PISTOLA

    ELIAS'PISTOLA CH Dog

    Wise words from a respectable ol timer that we shoulndt under think...
     
  14. keystone

    keystone CH Dog

    You are subscriber of ONLINE PEDIGREES
    Your subscription will expire in:
    326 days, 12 hours, 2 minutes, 4 seconds
    just log in its fine





     
  15. AGK

    AGK Super duper pooper scooper Administrator

    Mine works fine too

    You are subscriber of ONLINE PEDIGREES
    Your subscription will expire in:
    267 days, 14 hours, 4 minutes, 53 seconds
     
  16. F.D.

    F.D. Top Dog

    OK, I assume I need to renew. But it's weird that it doesn't say anything about when my subscription will expire, or that it did expire, and no reply back after emailing several times.
     
  17. F.D.

    F.D. Top Dog

    peds-renewed.JPG

    So I renewed my subscription. I would have known to do that earlier if the subscription page said 0 days remaining. I assume I got a renewal email at some point telling me to renew, but maybe I deleted it. Anyway, I am back on.
     
  18. scratchin dog

    scratchin dog CH Dog

    It probably did go down to 0 days remaining and then it disappeared. Try to renew before it gets that close and put your screen name in the notes during paypal renewal. This way they will know who is renewing or else it could take days until they figure it out and you're back online.
     
  19. F.D.

    F.D. Top Dog

    Good idea. I need to keep a closer eye on it.
     
  20. When I was first getting into these dogs I use to use someone else's. But I'm a grown man now finally able to start having these dogs again and want my own. What's the deal with this site I bought a subscription last Thursday went through but still don't have full access emailed two emails no responses?
     

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